Service and Parts Coordinator

BUILD A CAREER THAT SUITS YOU, CHOOSE ACCÈS!

Being part of Accès means taking pride in working together every day to build something greater than ourselves. It means taking pride in knowing that every employee truly contributes to Accès' success. Join our team so that together we can continue to develop innovative solutions for our customers. Access is currently looking for a Service and Parts Coordinator.


AN OVERVIEW OF YOUR ROLE AS SERVICE AND PARTS COORDINATOR:

• Ensures compliance with occupational health and safety rules for his/her teams;
• Plans and organizes the daily work of the technical team (workshop and service);
• Manages priorities and assigns tasks based on customer requests and emergencies;
• Assists and supports advisor and schedule planning;
• Communicate objectives and deadlines to the team;
• Supervise the quality of work performed and ensure compliance with safety standards;
• Coordinate on-site and workshop interventions, including parts and equipment logistics;
• Respond to customer requests and ensure proactive follow-up; 
• Prepare and complete work orders, reports, and required administrative documents;
• Participate in resolving technical issues and propose effective solutions;
• Contribute to continuous process improvement and customer satisfaction.
• Apply the necessary corrective measures to improve processes;
• Monitoring the cleanliness and proper order of workstations and the workshop;
• Contribute to the implementation of departmental KPIs and their monitoring;
• Ensure the recovery of warranty claims or other available credits.

You are THE person we are looking for:

•    Vocational diploma in automotive mechanics, electromechanics, or a related field (an asset);
•    Experience coordinating or supervising a technical team (strongly desired);
•    General knowledge of mechanics and welding (an asset);
•    Proficiency with computer tools (Office Suite, ERP, or management software).


CHOOSE ACCÈS! SEND US YOUR RESUME!

Please note that Accès Industriel is committed to employment equity. Only candidates selected for an interview will be contacted. The masculine gender is used to simplify the text.

* The level of English proficiency mentioned above is required for the position of Rental and Logistics Coordinator. This person will be dealing with the company's English-speaking customers. The French-English ratio will be approximately 90%/10%.